Your personal data matters to us. Here you'll find a clear, straightforward explanation of how Jogo collects, stores, and protects your information.
Last Updated: 1 January 2026Jogo never sells your personal data to third parties. All data is secured with 256-bit SSL encryption.
We protect your privacy on both the technical and policy fronts. Here are the key security measures we have in place.
All data transfers are secured with 256-bit SSL encryption, keeping your payment and personal information completely safe.
EncryptionJogo never sells your personal data to third parties. Your privacy is our highest priority.
No Sale of DataWe only collect information strictly necessary to provide our services. We never ask for unnecessary or excessive data.
Limited CollectionYour data is stored in internationally certified, secure data centers. Regular security audits are conducted.
Secure ServersYou can view, correct, or request deletion of your data at any time. This is your right.
Your RightsOur privacy policy is updated regularly to keep pace with new legal requirements and technological changes.
Regular UpdatesJogo (jogo.best) is an international online betting and gaming platform serving users in Bangladesh and around the world. This Privacy Policy ("Policy") explains how Jogo collects, uses, stores, and protects your personal data.
By using Jogo's website, mobile app, or any of our services, you agree to this Privacy Policy. This policy governs our Terms & Conditionsand must be read alongside it. If you have any questions about this policy, please get in touch with us.
Important: This Privacy Policy applies solely to Jogo's own platform. Third-party websites or services that Jogo may link to have their own privacy policies, for which Jogo is not responsible.
Jogo follows international data protection standards and treats user privacy as its highest priority. We believe transparency is the foundation of trust, which is why this policy explains everything in plain language.
Jogo collects only the information necessary to provide its services. The types of data we collect are listed below by category:
| Data Type | Purpose of Collection | Legal Basis |
|---|---|---|
| Identity Information | Account Creation & Verification | Contractual Requirements |
| KYC Documents | AML & Age Verification | Legal Obligation |
| Transaction Data | Payment Processing | Contractual Requirements |
| Technical Information | Security & Service Improvement | Legitimate Interest |
| Cookie Information | Personalization & Analytics | Consent |
Jogo uses collected data only for specific and legitimate purposes. Here's why your information is used:
Marketing Communications: Jogo only sends promotional emails or SMS with your explicit consent, and you can unsubscribe at any time. We never share your data with third parties for marketing purposes.
Jogo never sells your personal data. However, it may be shared with the following parties for limited and specific purposes:
Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions. They handle data in accordance with their own privacy policies.
Documents may be shared with internationally recognized KYC providers for identity verification purposes. This information is used solely for verification.
Information may be shared with regulatory authorities in cases of legal obligation or court order. This is part of our licensing requirements.
Technology providers that support platform operations may access limited data, and are bound by strict confidentiality agreements.
Jogo never sells or transfers your data to advertisers, marketing agencies, or data brokers. Data protection agreements are in place with all third-party partners.
Jogo uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain site functionality. A cookie consent banner is shown on your first visit, where you can set your preferences.
Jogo retains your data for as long as it is needed to provide services or meet legal obligations. Retention periods for different types of data are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| KYC Documents | 7 years after account closure | AML Regulations |
| Transaction Records | 7 years after the transaction | Financial Regulations |
| Gaming Logs | 3 years | Dispute Resolution |
| Marketing Preferences | Until consent is withdrawn | Consent-Based |
| Cookie Information | 30 days to 2 years | Technical Requirements |
Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
Every Jogo user has a number of important rights over their personal data, recognized in line with international data protection standards:
You can find out what information we hold about you and request a copy.
You may request correction or updates to any inaccurate or incomplete information.
Under certain circumstances, you have the right to request deletion of your data (the "right to be forgotten").
You can request that the processing of your data be temporarily suspended for specific reasons.
You may request your data in a structured, machine-readable format.
You can object to the use of your data for specific purposes and withdraw your consent at any time.
How to Exercise Your Rights: To exercise any of the above rights, email us at support@jogo.best. We'll aim to respond to your request within 30 days. You may be asked to provide some information for identity verification.
Jogo's services are intended strictly for individuals aged 18 and above. We do not knowingly collect information from minors.
If you believe a minor has created an account on Jogo, please notify our support team immediately. We will take prompt action.
Jogo uses industry-leading technology and practices to keep your data secure. Our core security measures are outlined below:
In the Event of a Data Breach: In the event of a security breach, we will notify affected users and the relevant regulatory authorities within 72 hours. We are always committed to protecting your data.
You share responsibility for your account's security. Use a strong password, never share it with anyone, and always log out after using an unfamiliar device.
Jogo reserves the right to update this privacy policy as needed. Changes may be made due to:
For significant changes, we will notify you in advance by email or through the platform. Continued use of the site after any changes constitutes acceptance of the updated policy.
The date of any policy update will always be shown at the top of this page as the "Last Updated" date. To request a previous version, email support@jogo.best.
For any privacy-related questions, requests, or complaints, please contact us:
We typically provide an initial response to privacy-related requests within 48 hours. Complex requests may take up to 30 days.
Complaint Resolution: If you are not satisfied with our response, you have the right to lodge a complaint with the data protection authority in your country or with our licensing authority.